International Orders

INTERNATIONAL ORDERS

The Men’s Cave now proudly offers international shipping to Malaysia, Indonesia, Thailand, Vietnam, Taiwan, Hong Kong, the Philippines, and Australia. Shipping is extended through our international logistics partner TNT Express and unless stated otherwise, will be delivered straight to your door.

HOW TO PLACE AN INTERNATIONAL ORDER

When you’re ready to complete your order, be sure to review all the items in your shopping cart. Next, select your desired country under the ‘Select Country’ option and input your details to lock your shipping rates. After that, follow the instructions on the screen to finalize your order.

SHIPPING INFORMATION

International shipping is offered through TNT Express and shipped by air. Please refer to our international shipping rate chart at our checkout page for more information regarding this. Free shipping, flat-rate shipping, or other return promotions do not apply to our international orders.

DUTIES AND TAXES

Import taxes and duties are dependant on the country and products ordered. Taxes are handled by TNT Express and payable upon product delivery. A tax agent of TNT Express will contact you once your item(s) clear customs, advising you on the payable amount.

EXCHANGE RATES & PAYMENT METHODS

U.S. dollars is the default choice of currency for all international transactions outside Singapore. For international purchases, Paypal is the primary mode of payment. However, we are working to add other payment methods for the convenience of our international customers.

RETURNS AND EXCHANGES

We do not provide exchanges or refunds on international purchases. However, all purchases come with enhanced liability insurance, which will cover the value of any product purchased. In the unlikely event of goods being damaged upon arrival, please notify us immediately and we will get in touch with you as soon as we can.

PRODUCT RESTRICTIONS

Due to size and weight, some of our products are not available for international shipping. Although you may be able to add the item to your cart, you will not be able to complete your check out for international shipping with these restricted items. To ensure that an item is available for international shipping, please take a look at the “International” table in the product details listed on the individual product page.

WARRANTY AND REPAIRS

Repairs for international orders will be handled on a case-by-case basis. Should additional services be required, please contact our customer care.

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