Frequently Asked Questions

Products Related

What’s The Men’s Cave actually about?

The Men’s Cave is an official distributor for various lifestyle products around the world, creating games rooms that help to bring your living space to new heights. We supply to major corporate companies, schools as well as many happy homes. With a young and growing team, we travel around the world to source only the best products because we think you deserve only the best.

Do you have a showroom for viewing?

Yes, we do! The Men’s Cave showroom is the largest games room product showroom in Singapore. Spanning over 2000 sq ft, we have a large range of pool tables, foosball tables, arcade machines, and much more. The showroom is open 365 days a year but to make sure your visit goes off without a hitch, please message us to make an appointment before dropping by.

Are your items all in stock and available for immediate delivery?

We do keep stock for most of our products. However, customised products are built to order and depending on the product itself, it will have a lead time of between 2 to 4 weeks.

There are too many choices! Do you have any personal recommendations on what I should buy?

Depending on your requirements, we will be able to recommend products that best fit your space/usage. Whether it is placed in offices, recreational spaces, or your home, we have products that fit a variety of spaces!

Delivery & Lead Time

Is there a lead time on my product?

The lead time varies depending on the product. For customisable products, the average lead time is 2-4weeks. For non-customised products, we usually have existing stock that can be sent out within the week itself.

I’m living in Singapore. Do you guys provide delivery services?

Yes, we do. Our prices include delivery and installation to all parts of Singapore. Your products will be treated with utmost care and a professional team will be on-hand during the installation process.

How long does it take to deliver a product upon order?

The Men’s Cave has deliveries scheduled every day and on average, your delivery will usually arrive within 3-5 working days.

I have a preferred delivery date. Is it possible for me to schedule it according to my own availability?

Do contact us at +65 6567 8615 and use extension 2 to speak to our operations manager should you have a specific date of delivery in mind. We will try to accommodate you as best as we can.

Website & Payments

Why am I unable to proceed with my cart purchase?

Please ensure that you have filled in all necessary details before confirming. If you are still unable to proceed with your purchase, do contact us so that we can look into your order as soon as possible.

What are the modes of payment?

We have several payment methods. The most frequent mode is via cash/cheque on delivery and bank transfer. However, we do accept payment via PayPal, VISA, and other major payment methods.

I’m purchasing on behalf of my company. What are the payment terms?

For corporate companies, we extend one-week payment terms upon completion of delivery. Do keep us informed if the cheque has been mailed out or if you have made the payment by any other methods for verification purposes on our end.

Will I get an invoice for my order?

For all our deliveries, a hard copy invoice will be printed and handed to you unless stated otherwise. Alternatively, we can email you an official e-invoice.

International Orders

I am not from Singapore. Do you ship overseas?

Absolutely! The Men’s Cave clientele extends all over the world. While we do ship regularly within Asia, we have completed orders from Australia, Europe, and America too.

Which courier do you use to ship internationally?

The Men’s Cave works with TNT on our international orders. Their door-to-door shipping service extends to over 200 countries. Upon pickup in Singapore, you can track & trace your parcel with ease.

What are the shipping rates?

The shipping rates will vary based on the size of the parcel and delivery address. For a more accurate quote, do contact our operations team with your delivery address and item(s) of choice.

Where can I find out more about making an international order?

You can check out our international orders page and feel free to contact us should you need any further assistance.

Visit Singapore’s Largest Gamesroom

All your entertainment needs in one place! We suss out only the best and premium quality products for our customers. Head down to our very own showroom today to have a feel of this phenomenal experience!

Visit the Showroom